Trouble downloading NexDef Plugin for MLB.tv?
Posted on January 27, 2010, 5:22 am | 6 responses
I have Vista and IE7, but after a seemingly successful download of the plugin, I get the following error from IE:
Silverlight error message
Error Code: 2203
Error Type: Runtime Error
Message: AG_E_RUNTIME_SETVALUE
Method Name: Source
Any suggestions? Have not yet gotten a response from mlb’s help service, and its been well over 24 hours.
Update: It seems to work now. I had to mess around with my internet/intranet settings, but now I can watch 1.2M videos, so it must be working (although on 1.2 the video freezes after about 4 minutes…but maybe thats just my computer?)
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I just got the service today. Try to run the plugin setup as Administrator. That should force the installer to run as a service.
Having the same problem and running it as an administrator didnt work…..i hope someone figures it out soon
I get this same problem. I emailed MLB about it as well and haven’t gotten anything back.
Do you remember what security settings you had to change? Any information would be greatly appreciated!
Thanks!
– Joe
The problem is that Internet Explorer 7 is buggy when interacting with the recent Flash 9.0.115 upgrade.
You have 2 choices right now.
1) use Firefox 2.0 as your browser (that’s what I would do). You can download and install Firefox for free. Make sure it is version 2.0.
2.) uninstall Internet Explorer version 7 and re-install Internet Explorer 6.
P.S. To the above individual who thinks mlb.com will respond to his one email. If mlb.com gets 1,000,000 plus emails a day, how effective do you think email is??
Use the contact number. You can find it on mlb.com.
Well I finally got it to work, but not without some major annoyances. Here are the steps that I took, hope they work for others until they can get this $120 product to finally work.
Uninstall all versions of Silverlight, MLB NexDef, and Autobahn. Close all browsers. Install nexdef first, then SliverLight, I tried this with both 1 and the 2.0 Beta. Restart IE 7.0, and go to internet options. Click on Trusted sites, and add in http://*.mlb.com. I did not have to alter any of the other Security Settings for Internet (Medium-high) or Local Intranet (Medium). Now if you want to view it in IE 7.0, you will get three annoying pop-ups that you need to click Yes to in order to get it to work on IE 7.0. Launch a game from http://www.mlb.com. If you get prompted at anytime with a message that states “The current Web page is trying to open a site in your trusted sites list. Do you want to allow this?” Now the 800k feed will start, click on the 1.2 and you will get prompted one more time, this time the feed will start…………OR…..easier way, is go to MLB.com in firefox after you make the security changes and the player will launch the 1.2 feed with no issues at all.
Vista – Home Premium
IE7.0/Firefox 2.0
Mike